Introduction

Elementel respects your right to privacy and comply with our obligations under the General Data Protection regulation (GDPR). The purpose of this website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this web site. Naturally, if you are not happy with this website Privacy Policy you should not use the site.

Any external links to other web sites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other web sites.

Types of Information Collected

We retain two types of information:

Personal Data

This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, and billing information. Such information is only collected from you if you voluntarily submit it to us.

Non-Personal Data

Like most web sites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our web site. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our web site.

Purposes for Which We Hold Your Information

Personal Data

We will process any Personal Data you provide to us for the following purposes:

a) to provide you with the goods or services you have ordered;

b) to contact you if required in connection with your order or to respond to any communications you might send to us;

c) to send you notifications about laboratory technologies and to communciate with you about company activities.

Non-Personal Data

We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our web site.

Cookies

This web site uses ’cookie’ technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our web site. Our cookies are not available to other web sites. No personal information is recorded, and the cookie is automatically deleted when you log out or close your browser. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of this web site.

Please note all payment information is transmitted using SSL encryption. All payment information details, including bank details, are permanently deleted from our servers when the payment has been processed.

Security

Your Personal Data is held on secure servers. The nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

Updating, Verifying and Deleting Personal Data

You may inform us of any changes in your personal data, and in accordance with our obligations under the General Data Protection Regulation (GDPR) we will update or delete your personal data accordingly. To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please contact us by email.

Changes to the Web Site Privacy Policy

Any changes to this website Privacy Policy will be posted on this web site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.